Cookie Policy

This Cookie Policy explains how Neverland Casino (officially branded as Hard Rock Neverland Casino) uses cookies and similar technologies when you visit our website or interact with our online services that link to this policy. It covers what cookies are, why we use them, the types of cookies you may see, how third parties may be involved, and the choices you have.

Neverland Casino is a free-to-play social casino operated by HRD Games LLC. The experience uses virtual currencies and does not include real-money wagering or cash-out functionality. This Cookie Policy focuses on how our digital experiences work - not on gameplay outcomes.

What Cookies Are (and Why They Matter)

Cookies are small text files that a website saves on your device (like your computer or phone) when you visit. They help the site “remember” things, such as your preferences, your session status, and how the site performs, so your next visit can be smoother.

We may also use similar technologies, such as pixels, local storage, software development kits, and device identifiers. For simplicity, we refer to these collectively as “cookies.”

How We Use Cookies to Make the Site Work Better

Cookies help us operate, protect, and improve our website and services. Depending on how you use our site, cookies may be used to:

• Keep the site running correctly and securely
• Remember choices you make, like language or settings
• Understand which pages are popular, what features are used, and where errors occur
• Improve performance and load times
• Support marketing and measurement (where permitted by law and based on your choices)

Some cookies are strictly necessary for the site to function. Others are optional and used only if you allow them.

The Cookie Types You May See on Our Site

Cookies generally fall into a few categories. The cookies used on our site may include one or more of the following:

Essential Cookies - The “Must-Have” Basics

Essential cookies are required for core site functionality and security. They help with things like:

• Enabling page navigation and access to secure areas
• Preventing fraud, abuse, and suspicious activity
• Maintaining sessions and basic service operations

Because these cookies are necessary for the site to work, they typically cannot be turned off through a cookie banner. You can still block them in your browser settings, but parts of the site may not work properly.

Functional Cookies - More Convenience, Less Repeating Yourself

Functional cookies help the site remember your preferences and choices, so you get a more personalized experience. For example, they may remember:

• Your settings and selections
• Your region or similar preferences (when applicable)
• Whether you have dismissed certain notices

If you disable functional cookies, some features may feel less tailored, and you may need to reselect preferences more often.

Performance and Analytics Cookies - How We Learn What’s Working

Performance and analytics cookies help us understand how people use our site, so we can improve. They can collect information such as:

• Pages visited and time spent on the site
• Clicking patterns and feature usage
• Device or browser type (in a generalized way)
• Errors, crashes, and loading issues

We use this information to troubleshoot issues, improve navigation, and make content easier to find. Analytics data is typically aggregated or otherwise used in a way designed to reduce direct identification.

Marketing Cookies - Relevant Messaging and Measurement

Marketing cookies help deliver and measure advertising and outreach. They may be used to:

• Show content that’s more relevant to your interests
• Limit how often you see the same ad
• Measure campaign performance and conversions
• Help prevent invalid traffic and ad fraud

Marketing cookies may be set by us or by third parties. Where required, we will ask for your consent before using these cookies.

First-Party vs. Third-Party Cookies (What’s the Difference?)

• First-party cookies are set by our website domain and generally support site operations, preferences, and basic analytics.
• Third-party cookies are set by other companies that provide services to us, such as analytics tools, advertising networks, or embedded features.

Third-party providers may use cookies or similar technologies under their own privacy policies. We encourage you to review those providers’ terms when you want more detail about how they handle data.

Third-Party Services That May Place Cookies

We may use third-party tools to support site reliability, analytics, and marketing measurement. Depending on how the site is built and which features you use, this can include services that:

• Provide analytics and performance reporting
• Support advertising delivery and attribution
• Protect against fraud and abuse
• Enable embedded media or social features (if present)

Because third-party services can change over time, the specific providers may vary. When required, we will present cookie choices that reflect the categories in use.

Your Choices: How to Manage, Disable, or Delete Cookies

You have control over cookies in a few different ways:

Use Your Browser Cookie Controls

Most browsers let you manage cookies through settings. You can typically:

• See what cookies have been stored
• Delete existing cookies
• Block all cookies or block cookies from specific sites
• Choose whether to accept cookies only from sites you visit

If you block or delete cookies, some features may stop working as intended, and you may need to reset preferences again.

Adjust Your Device Settings (Mobile)

On mobile devices, you may also have controls that limit tracking or reset advertising identifiers. The location of these controls depends on your device and operating system version.

Opt Out of Certain Interest-Based Advertising (When Available)

Some third parties provide opt-out options for interest-based advertising. Opting out does not remove ads, but it may reduce ads tailored to your interests.

How Cookie Preferences Can Affect Site Functionality

Your cookie choices can change how the site behaves. For example:

• Blocking essential cookies may prevent pages from loading correctly or may break key security features.
• Disabling functional cookies may mean the site does not remember settings you select.
• Disabling analytics cookies may limit our ability to diagnose performance issues and improve usability.
• Disabling marketing cookies may reduce the relevance of ads and limit campaign measurement.

If you ever want to start fresh, clearing cookies and site data in your browser can reset many cookie-based settings.

Consent: When We Ask, and What It Means

Where required by law, we will ask for your consent before placing non-essential cookies (such as certain analytics and marketing cookies). You can usually update your cookie preferences at any time through the cookie settings available on the site, if presented.

If you do not consent to optional cookies, you can still use the site, but some features and personalization may be limited.

How Long Cookies Stay on Your Device

Some cookies are deleted when you close your browser (session cookies). Others remain for a set period or until you delete them (persistent cookies). Retention depends on the cookie’s purpose, and on how your browser is configured.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate our website. When we do, we will revise the policy content accordingly and may provide additional notice when appropriate.

This Cookie Policy is current as of August 8, 2026.

Questions or Requests About Privacy and Cookies

If you have questions about this Cookie Policy or how cookies are used with Neverland Casino, contact us at customercare@neverlandscasino.com.

For more information about our broader practices, you may also review our main page at Neverland Casino for related policies and support resources.